The MLS in Jeopardy says MLS Roundtable - Immediate Action is Required states new MLS 2022 Agenda

Press release courtesy of T360

SAN JUAN CAPISTRANO, CA [September 30, 2019] – Members of The MLS Roundtable, and T3 Sixty, the joint authors of a new white paper, firmly believe the MLS is undergoing fundamental change that will definitively change the direction of MLS organization and services over the next few years. The Roundtable issued a warning in 2017, with the release of The MLS 2020 Agenda and in 2018 followed up with a four-step plan to revolutionize the MLS. “There are big foundational shifts taking place that many MLS executives do not wish to acknowledge” says Art Carter, CEO of CRMLS and Roundtable member. “The MLS has failed to protect its essential value propositions,” states John Mosey, CEO of NorthStar MLS, “and we are playing dominoes when the new world’s playing 3-D chess,” says Brian Donnellan, newly appointed CEO of Bright MLS, all members of the Roundtable.

Due to numerous major real estate shifts over the past few years, the MLS is at a crossroads. MLSs are at this crossroads because not enough focus is being placed on the changing nature of the residential real estate brokerage industry. Technology is changing the home buyer and seller of the future and MLS organizations are being face with a dwindling role as the market’s primary location for all available listing inventory.

In contrast, modern, well-funded companies such as Zillow Group, Redfin, Opendoor and increasingly Compass, are showing that many of the industry’s previously accepted rules no longer apply. These companies are focused on building, adapting and curating great real estate experiences for brokers and agents and with, collectively, thousands of engineers on staff, are doing so at near break-neck speeds. In 2017, the MLS 2020 Agenda stated that MLSs are critical to the real estate industry and acknowledged that technology and the method of transferring data is antiquated.

Given some of the infrastructure challenges MLSs face, and the rapid innovations and deep resources other real estate companies are bringing to the real estate data arena, ensuring MLS’s key role in the future will not be easy, says Stefan Swanepoel, CEO of T3 Sixty, the research company that authored the white paper. Swanepoel, a New York Times best-selling author, is a member of, and the spokesperson for, the Roundtable. “Change does not mean legacy systems and players necessarily become irrelevant,” he said. “As the residential real estate brokerage industry’s comprehensive and trusted data repository, the increasing importance and prevalence of housing data affords MLSs an opportunity few existing and emerging players have. But this opportunity will soon be lost, if decisive steps are not taken now.”

“It’s similar to the stock market going away. Unthinkable!” states Tom Hurdelbrink, Northwest MLS CEO and Roundtable member. And that simply will be bad for real estate. According to AnneMarie DeCatsye CEO of Canopy, the recently restructured and rebranded Carolina MLS, “MLS is not just a tool, search engine or advertising mechanism for listings. MLS brings structure and fairness and creates the real estate marketplace.”

The 2022 Agenda outlines eight action steps for brokers and MLSs to take responsibility and address the shift. According to Swanepoel, the 10 MLSs that make up the MLS Roundtable are all committed to taking meaningful action at their respective MLSs, and several of the proposed steps are already being addressed by them. The hope is that the white paper will redefine the value proposition of MLSs in a new light and spur other MLS leaders, and their broker constituents, to recognize the urgent need to reconstitute the MLS.

Click here to download and review the 16-page white paper.

About the MLS Roundtable

The MLS Roundtable members collectively serve over 460,000+ real estate brokers and agents:

• Bright MLS - 88,000+ subscribers (represented by Brian Donnellan CEO)

• Canopy MLS - 17,000+ subscribers (represented by AnneMarie DeCatsye, CEO)

• CRMLS - 96,000+ subscribers (represented by Art Carter, CEO)

• MLS PIN - 41,000+ subscribers (represented by Kathy Condon, CEO)

• MRED - 45,000+ subscribers (represented by Rebecca Jensen, CEO)

• MRIS Investors - David Charron, President

• NorthstarMLS - 19,000+ subscribers (represented by John Mosey, CEO)

• NWMLS - 40,000+ subscribers (represented by Tom Hurdelbrink, CEO)

• RealTracs - 14,000+ subscribers (represented by Stuart White, CEO)

• Stellar MLS - 58,000+ subscribers (represented by Merri Jo Cowen, CEO)

• TREB - 50,000+ subscribers (represented by John DiMichele)

• T3 Sixty - Stefan Swanepoel, CEO

More information at

About T3 Sixty

The largest management consultancy dedicated exclusively to the residential real estate industry. Also, since 1998, publishers of over 45 studies and reports about the industry including the NAREE 2019 Best Book of the Year winner: Swanepoel Trends Report. T3 Sixty manages the MLS Roundtable. More at

Camille Smith Lai

Marketing Specialist